Last updated: March 4, 2026

Company Name: Dan Cheng Qiao Zhi Trading Co., Ltd.

Address: No. 015, Xiaoxizhuang, Houji Administrative Village, Qiandian Town, Dan Cheng County, Zhoukou City, Henan Province, China

Authorized Director: Yang Shifu

Social Credit Code: 91411625MAK6BEKTIH

Email: service@mail.nefkam.com

Mobile: +86 19207046237


Thank you for choosing our store! We are a U.S.-based retailer offering a wide range of products, including home essentials (disposable gloves, plastic wrap, cleaning wet wipes), snacks (dried fruits, meat jerky), 3C accessories (phone cases, cable organizers, headphone storage boxes) and home tools (utility knives, multi-function wire strippers). To help you understand our after-sales services clearly, we’ve prepared the following warranty policy for your reference.

1. Warranty Service Statement

At this time, we do not provide warranty services for all products sold in our store. This policy applies to all categories, including home essentials, snacks, 3C accessories and home tools.

2. Alternative After-Sales Support

If you have any issues with the product you purchased (such as quality problems, damage, or other dissatisfaction), please refer to our Return & Refund Policy for after-sales solutions. You may return or exchange eligible products in accordance with the terms of our Return & Refund Policy.

3. Order & Shipping Information

For your reference, our order processing and delivery details are as follows:

  • Order Processing Time: 3–5 working days
  • Estimated Delivery Time: 7–10 working days after shipment
  • 4. Contact Us for Assistance

    If you have any questions about our warranty policy, or need to learn more about the Return & Refund Policy, please contact our customer service team:

  • Service Email: service@mail.nefkam.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM UTC+8:00
  • Our team will get back to you within 24 working hours to assist with your inquiries.
  • We appreciate your understanding and support. We are committed to providing you with quality products and thoughtful after-sales services through our Return & Refund Policy. Thank you for shopping with us! 😊