"Simplify your daily life with carefully selected essentials."

×

Last updated: March 4, 2026

Company Name: Dan Cheng Qiao Zhi Trading Co., Ltd.

Address: No. 015, Xiaoxizhuang, Houji Administrative Village, Qiandian Town, Dan Cheng County, Zhoukou City, Henan Province, China

Authorized Director: Yang Shifu

Social Credit Code: 91411625MAK6BEKTIH

Email: service@mail.nefkam.com

Mobile: +86 19207046237


Thank you for choosing our store! We are a U.S.-based retailer offering a wide range of products, including home essentials, snacks, 3C accessories and home tools. To help you understand our shipping and delivery details clearly, we’ve prepared the following policy for your reference.

1. Shipping Coverage & Free Shipping Service

We offer FREE standard shipping for all products to all 48 contiguous states in the U.S. mainland.

Shipping Exclusions: Free shipping is not available to the following regions: Alaska, Hawaii, U.S. territories, APO/FPO addresses, and P.O. boxes. If you are located in these regions and need to place an order, please contact our customer service for shipping options and fee details.

2. Order Processing & Delivery Timeline

We process orders efficiently to ensure you receive your items as soon as possible:

  • Order Processing Time: 3–5 working days (we will carefully inspect and prepare your products before shipping)
  • Estimated Delivery Time: 7–10 working days after your order is shipped (delivery time may vary slightly depending on your specific location and carrier)
  • Please note: The order status will be updated to "Shipped" once your package is dispatched, and you will receive a notification with tracking information (if available) shortly after.

    • 3. Tax & Duties Information

  • Taxes: All product prices displayed on our store already include applicable U.S. domestic taxes, so you don’t need to pay any additional taxes upon checkout.
  • Duties: For orders shipped to regions outside the 48 contiguous U.S. states (if applicable), customs duties may be incurred in accordance with local policies. All customs duties are the responsibility of the customer and will be collected by the local customs office upon delivery.

    • 4. Contact Us for Shipping Inquiries

    If you have any questions about your order’s shipping status, delivery time, or shipping eligibility, please feel free to contact our customer service team:

  • Service Email: service@mail.nefkam.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM UTC+8:00
  • Our team will get back to you within 24 working hours to assist with your inquiries.
  • We strive to provide you with reliable and convenient shipping services. Thank you for your understanding and support, and we hope you enjoy your shopping experience with us! 😊